For Ankur Agarwal, Founder & CEO, Intoglo relying on a single logistics partner or mode is simply imprudent for any manufacturer trying to run a resilient supply chain capable of absorbing shocks beyond its control. Counterintuitive as it may sound, smart planning means deliberately maintaining multiple reliable partners and mode options- a structure that keeps a business within its defined parameters and protects its bottom line even when conditions shift.
DIVERSIFICATION, NOT DEPENDENCY, DEFINES RESILIENT LOGISTICS PLANNING.
Capacity, Not Just Congestion
The bottleneck Agarwal returns to most is capacity: Indian exporters remain dependent on shipping lines that optimise their networks globally, maximising their own business potential in ways that produce unavoidable price and capacity fluctuations, compounded by port infrastructure that has not kept pace with rising demand. Intoglo’s workaround has been to secure direct contracts with shipping lines, enabling on-demand bookings for clients that sidestep short-term volatility.
Diversification and Planning
That same philosophy extends to capacity planning more broadly. With geopolitical disruption now a standing feature of the landscape rather than an exception, Agarwal treats longer, costlier transit as a baseline planning assumption. His prescription centres on two words- diversification and planning- realised through advance contracting with negotiated rates, multimodal diversity, and multiple ports built into every transportation plan, all anchored by real-time visibility as the critical tool for navigating disruption as it happens.
Real-Time Data on the Ground
Operationally, Intoglo works closely with shipping lines and ports to secure real-time capacity, aligning exporters’ cargo readiness with what is actually available to keep transit times minimal. “As-it-happens” data is shared directly with exporters so that their downstream customers can plan around potential delays rather than be surprised by them, with a technology-driven backend minimising human intervention to keep communication fast and delivery commitments intact
