With the intent to venture into the logistics scape, India’s leading provider of Business Process Management (BPM) solutions, One Point One Solutions, recently signed up Porter as its new client. Founded in 2014, Porter is the largest marketplace for intracity logistics in India and operates across 15 cities with more than 3 Lakh driver partners. It boasts an impressive clientele that includes ITC, Flipkart, Amazon, Furlenco, Delhivery, Aramex, Urban Ladder, Pepperfry, and Parle Agro. It has revolutionised the last-mile-delivery sector by ensuring one delivery at a time effortlessly, ever since its inception.
Akshay Chhabra, Managing Director, One Point One Solutions, said, “We are elated to sign Porter as our first logistics client. Our constant endeavour is to drive value through our offerings and ensure customer satisfaction. We will further strengthen our logistics portfolio and value proposition to our clients.” He added, “We look forward to adding more logistics clients and helping them simplify their processes and achieve better speed and agility in their operations.”
One Point One Solutions is a leading player in providing Business Process Management solutions. Incorporated in 2006, it currently serves a broad spectrum of industries, spanning Telecom & Broadcasting, Retail and E-commerce, Consumer Durables & FMCG, Banking and Finance, Travel & Hospitality, and Insurance. Having 5 service centres across India with over 5,500 seats per shift, the company offers an array of services, including customer care, SME Management, accounts payable and receivable, lead generation, voice analytics, predictive analytics, IVR, voice analytics, content management E-mail management, and Chatbots.