With an increased emphasis on last-mile delivery, making back-office operations more efficient, faster, productive and error-free, while pushing for digital transformation, centralisation of data strategy, paperless transactions and cross-border logistics along with rising demand for robust software as a service-providers. Love Chopra, Co-Founder and Chief Technical Officer, AutomationFactory.AI
Q1. Kindly tell us about the services offered by AutomationFactory.AI.
AutomationFactory.AI offers all the major services that fall under the umbrella term ‘Digital Transformation’, providing five main services: Big Data Transformation, Advance Analytics, Cloud Infra and DevOps Transformation, Intelligent Process Automation, and Product Development. As part of our Big Data Transformation services, we analyse raw data for various unstructured and structured data sources to provide insights hidden in the data. The company also provides ETL services. As part of its Automation services, AutomationFactory.AI focuses on Intelligent Process Automation.
2. With a lot happening in the field of digitalisation, what makes you different from your competitors?
First of all, let us first reiterate that the Digital Transformation companies in the world are working towards a common goal, that is, giving businesses and their customers an unparalleled experience of providing and receiving services, respectively. In that sense, we are all colleagues, not competitors.
Talking about what sets us apart, firstly, there are very few IT companies whose primary focus is enabling organisations in moving goods from start -to -end using any mode of transport.
While working with business stakeholders from the cargo industry, one of the critical finding is that the uptake of digital transformation is slow, haphazard and replete with frequent pitfalls. Reason being not-so-encouraging state of affairs and the fact that the cargo/logistics industry has too many stakeholders who work independently of each other. Therefore, the technologies they use differ from those of one another. At AutomationFactory.AI, we help cargo/logistics companies adopt technologies that can be synced with the technologies used by other stakeholders.
Secondly, AutomationFactory.AI approaches its IT services with a ‘Factory Model’ point of view. In its own words, we understand that if the core components of a software development framework remain the same, then the development of entirely new software can happen faster. In other words, the company aims to replicate the assembly line approach of development as seen in automobile manufacturing plants. The company is also a proponent of the low code/no-code software development paradigm.
Lastly, we try to democratise the data and leverage it to drive Tangible Business Outcomes which leads to realised revenue.
3. Digitalisation today is looked upon as a necessity rather than a cost. What is your take on it?
Absolutely true. You can postpone digitalisation for a certain period only. Today’s customers want impeccable and fast service. That’s only possible with Digital Transformation.
Hence, digitalisation is truly a necessity in this fast-paced world. The pandemic has further reiterated this fact to the world the hard way. Forward-thinking companies know that if they don’t invest in digitalisation now, they have to face oblecense.
4. What are AutomationFactory.AI’s plans for 2022-’23?
As part of our growth strategy, we see huge opportunities in cargo and logistics space in India, Globally, there is an increased emphasis on last-mile delivery, making back-office operations more efficient, faster, productive and error-free. Further, the push for digital transformation, centralisation of data strategy, paperless transactions and cross-border logistics, as well as rising demand for robust software as a service-providers. Considering these as opportunities, we plan to strengthen our IT services catering to the requirement of cargo industry, launch of a new SAAS product, and opening up new offices in UK, Norway and Singapore.