Long gone are the days when operations were manually reviewed. Now is the time for technology. The wind of the technological revolution revamped the way the industry worked a few years ago. Be it IoT or AI, AML, or big data, every sector has welcomed this digital transformation with open arms. And, needless to say, the adoption of technology has not only opened up new growth areas but has also helped save time, develop cost-effective processes, and increase profitability exponentially. And this time, it is Delta Cargo that is doing the same.
In its quest to deploy innovative technology platforms, Delta Cargo has chosen IBS’s software, the iCargo Suite, for the digital transformation of its operations. This partnership is aimed at improving a whole array of key functions in the company, pertaining to customs and security, sales and inventory, mobile applications, air mail management, cargo terminal operations, and quality management.
In his interview about the same, Rob Walpole, Vice President, Delta Cargo, said, “Delta Cargo plays a vital role in Delta’s future, and we have high ambitions to guarantee world-class experiences for every customer and partner.” Moreover, he added, “Fundamental to achieving that goal is investing in the technology platforms that allow us to deliver differentiated products and services while creating seamless processes for our team and partners. The iCargo platform is crucial to our goal of building on our momentum in air cargo and cementing our position as a world-leading, technology-first carrier.”
On the other hand, Sam Shukla, Americas Region VP at IBS Software, commented on the same, saying, “Delta Cargo is of great strategic significance to Delta Air Lines, one of the biggest and most progressive airlines in the world, and it is an honour to be selected to power such a major step in its digital transformation. By putting digital technology at the core of its operations, Delta Cargo is ideally positioned to optimise its services and provide a customer and partner experience that will drive growth for years to come. We’re thrilled that Delta has chosen us to be their partner in this transformation journey.”