FedEx introduces FedEx Surround in India, offering AI-powered shipment visibility, control, and proactive supply chain solutions.
FedEx has launched FedEx Surround in India, an advanced solution to enhance supply chain management through AI-driven predictive analytics and real-time shipment visibility. Tailored for industries like healthcare, aerospace, and high-tech products, FedEx Surround offers three service tiers: Select, Preferred, and Premium.
The platform provides flexibility and control with its near-real-time global visibility dashboard, augmented by network sensors and the SenseAware ID. Its special handling codes enable prioritised boarding, cold chain support, and in-and-out network interventions, ensuring operational efficiency and greater value. Additionally, a dedicated 24×7 expert support team ensures seamless monitoring and intervention, offering peace of mind to customers.
Nitin Navneet Tatiwala, Vice President of Marketing and Air Network at FedEx MEISA, emphasised the platform’s role in transforming supply chains through innovation, AI, and data integration. Alongside FedEx Surround, tools like FedEx Delivery Manager and FedEx International Connect Plus streamline logistics, empowering businesses to navigate disruptions and enhance decision-making.
