Gautam Mandal, CEO, Octoloop Powered by CargoFlash, shares insights into transformative technologies reshaping logistics—from AI-driven analytics to IoT visibility—creating an efficient, inclusive, and resilient future for the industry.
As logistics becomes increasingly digital, robust cybersecurity measures are non-negotiable
The logistics industry is undergoing a transformative era, driven by the adoption of advanced technologies. According to Gautam Mandal, digitalisation is not just enabling efficiencies but also fostering inclusivity and resilience across the supply chain.
Revolutionising logistics
The integration of Artificial Intelligence (AI), Internet of Things (IoT), and digital platforms is reshaping logistics. AI enables predictive analytics, helping stakeholders anticipate demand and optimise capacity utilisation. IoT devices provide real-time visibility, ensuring shipments are tracked and conditions monitored throughout the supply chain. Digital marketplaces are democratising access to air cargo capacity by simplifying transactions and connecting underserved forwarders. Such innovations streamline operations, reduce idle capacity, and enhance transparency, driving significant improvements across the ecosystem.
Addressing challenges
Legacy systems, fragmented processes, and underutilised resources have long been barriers to efficiency in logistics. Technological solutions like API-driven platforms and real-time data sharing are breaking down these silos. Automation of processes, including electronic air waybills (E-AWB) and digital documentation, minimises errors and delays. Predictive analytics further aids in managing demand fluctuations, ensuring timely deliveries—a critical need in the era of e-commerce. Embracing digital transformation requires industry-wide collaboration to overcome resistance to change and high implementation costs.
Government’s role
Governments are pivotal in fostering a tech-enabled logistics ecosystem. Policies incentivising digital adoption, such as tax benefits for automation and grants for upgrading technology, can drive widespread transformation. Single-window customs clearance systems integrated with private platforms reduce delays and enhance trade transparency. Airport authorities can democratise logistics by allowing non-IATA forwarders access to data transmission portals. These measures create a more inclusive and efficient framework, aligning with global digitalisation trends.
Prioritising cybersecurity
As logistics becomes increasingly digital, robust cybersecurity measures are non-negotiable. Compliance with standards like SOC 1, SOC 2, PCI-DSS, and ISO 27001 ensures secure data handling and operational integrity. Advanced encryption, secure API connections, and adherence to global data privacy regulations such as GDPR safeguard sensitive information and mitigate cyber risks. Regular vulnerability assessments provide stakeholders with peace of mind in an interconnected digital ecosystem.
Emerging trends
The next decade will witness AI-powered dynamic pricing models, IoT-enabled end-to-end visibility, and digital marketplaces connecting underserved markets. These innovations enhance capacity utilisation, streamline decision-making, and create new revenue streams. Sustainability will also take centre stage, with a shift towards paperless operations, energy-efficient practices, and reduced carbon footprints.
Collaboration among stakeholders is vital to harnessing these advancements. As Gautam Mandal notes, “Technology is not just an enabler; it’s the foundation of a smarter, greener, and more equitable logistics ecosystem.” By embracing innovation, the logistics industry is set to thrive in a dynamic global market.
