Today, Flipkart, India’s homegrown e-commerce marketplace, announced its service arm, Jeeves, which provides end-to-end post-purchase service solutions to consumers and businesses, has received India’s Most Trusted Brand Awards under the category India’s Most Trusted Consumer Durables Service and Solution Provider. Jeeves was felicitated with this award by the International Brand Consulting Corporation (IBC), USA, for the second consecutive year.
IBC InfoMedia conducted a physical survey in more than 20 major Indian cities, and the brands were chosen for the awards based on the brand research report. India’s Most Trusted Brand Awards are a unique recognition for a brand that has been named “Most Trusted” in its industry category based on its current year market standing. Its evaluation was based on a nationwide quantitative qualified consumer survey, expert analysis, and qualitative brand research based on attributes.
Jeeves has quickly emerged as the undisputed market leader in providing unrivalled after-sales services to consumers across India. Jeeves continues to strengthen its post-sales services, including features such as same-day installations, with over 9,000 skilled service technicians, making it the most trusted and demanded service partner in the country.