Officially opened during a formal ceremony on the 21st of December, the Bangalore Center for Excellence (CoE) operates with 60 supply chain experts and complements the existing centres in Mexico, the USA, France, Serbia, and China. GEODIS CoEs provide customers with the visibility needed to inform the necessary “live” decision-making by centralising the technology, processes, and people required to collect supply chain data.
In performing the formalities at the opening ceremony, Eric Gerbi, Executive Vice President for GEODIS Supply Chain Optimization, said: “GEODIS Centers of Excellence are aimed at helping build a culture of excellence in our customers’ supply chain management. We strive to achieve this by managing their business from one place and improving the required overall visibility. Our teams of experts optimise operational processes by working closely with customers. By exerting total control over the supply chain, they improve resiliency as well as accelerate decision-making. These are crucial outcomes, particularly in today’s complex and global supply chain ecosystem.”
Acting as an extension of customers’ supply chain organisation (international and domestic flows, warehousing, last-mile delivery, reverse logistics), Bangalore CoE will render services from order management to pick-up and delivery management, exception management, and freight bill audit. GEODIS’ web-based innovative visibility platform forms the backbone of the centre of excellence while ensuring end-to-end visibility, performance monitoring and enhancement, continuous improvement, and network optimization.
The new CoE’s location in Bangalore was chosen primarily for the availability of a critical mass of talented supply chain specialists. The investment was also attracted by the fact that India has the world’s fifth-largest economy with a high growth rate and the largest population of graduates.