In a digitally driven initiative to improve user experience and booking efficiency, Emirates SkyCargo is creating a new channel for its clients around the world to easily access and book its flights for cargo shipments. Customers of Emirates SkyCargo will have quick and simple direct access to the cargo airline’s flights and inventory to make direct bookings through WebCargo by Freightos, the market’s leading air cargo booking platform.
“Emirates SkyCargo continues to develop and implement digital solutions that allow us to optimize our frontline customer experience while also enhancing our backend operations. By collaborating with WebCargo, we can increase customer access to our goods and services and give them a safe and practical booking option. “This is one of several projects we have in the works as we strive to give our clients a top-notch experience at every Emirates SkyCargo touchpoint, from booking to tracking to delivery,” said Nabil Sultan, Emirates Divisional Senior Vice President, Cargo.
The Freightos Group’s CEO, Zvi Schreiber, said: “We are thrilled to work with Emirates SkyCargo, one of the biggest airlines in the world, on their quest to power more effective supply chains. We continue to see that instant pricing and booking, whether on WebCargo.co or via WebCargo’s APIs, delivers dramatic improvements in efficiency and data reliability while providing the flexibility needed to navigate today’s supply chain disruptions. WebCargo connects over 10,000 freight forwarding offices worldwide to airlines, representing over 40% of the available global air cargo capacity.
Spain, The Netherlands, Germany, France, Italy, The United Kingdom, and Turkey will be the first countries to offer customers access to the WebCargo platform as of tomorrow. Customers throughout all of Europe will be able to access Emirates SkyCargo’s inventory on the WebCargo platform by the end of October, with Australia and the United States following in November.By January 2023, customers in Asia and Africa will have access.
