Infosys, a global leader in digital services, collaborates with Pacific International Lines (PIL) to propel digital transformation in the shipping and logistics industry.
Infosys (NSE, BSE, NYSE: INFY) and Pacific International Lines (PIL) embark on a strategic collaboration to expedite PIL’s digital transformation initiative. PIL, a prominent Singapore-based shipping company with a robust global presence, aims to enhance its digital capabilities across the shipping and logistics spectrum.
The collaboration will revamp PIL’s existing customer portal and deploy a modern, scalable technology platform aligned with PIL’s ‘Driving Connectivity’ mission to link their businesses across diverse markets.
Infosys, leveraging its extensive logistics expertise, will serve as the technical backbone for the enhanced portal, addressing challenges such as modernising web and mobile applications, improving scalability, and providing advisory services on emerging technology and business trends. The multi-year collaboration seeks to simplify user experiences and elevate customer engagement through a comprehensive overhaul of PIL’s web and mobile applications.
Lionel Patrice Chatelet, Chief Commercial Officer at PIL, expressed enthusiasm about the partnership, emphasising the need for a collaborative partner with both technological capabilities and advisory expertise in their transformation journey.
Karmesh Vaswani, EVP & Global Head Retail, Consumer Goods & Logistics at Infosys, highlighted their commitment to delivering innovative solutions and transforming PIL’s customer portals into intuitive, experiential platforms. The collaboration aims to leverage scalable technology, incorporating the AI-powered Infosys Topaz suite of offerings to enhance the overall digital experience for PIL and its stakeholders.
