Asian businesses embrace tech for last-mile logistics: Locus report

Quick Summary

The report captures a comprehensive analysis of responses from businesses from India, the UAE, Indonesia, and other Asian countries across key last-mile logistics metrics.

Locus has released a new research report – Decoding Asia’s Last-Mile Maturity, uncovering valuable insights about the current state of last-mile logistics in India, Indonesia, the UAE, and other Asian countries. 

The report reveals that 79 percent of businesses across Asia are harnessing the technology to enhance their last-mile efficiency, but a staggering 84 percent lack confidence in their processes to drive growth and enhance customer experiences.

The report unveils the performance of the businesses across five key logistics metrics, including Last-Mile Excellence, Customer Experience, Workforce Empowerment, Advanced Analytics, and Sustainability. 

Some Key Findings

  • India emerges as a leader in Advanced Analytics with a score of 3.59 out of 5, pointing to the growing reliance of businesses on big data analytics and other new-age technologies. 
  • India excels in Workforce Empowerment in the last-mile logistics with 3.42 out of 5, indicating that the businesses are investing in and leveraging robust tech solutions.
  • The UAE leads in Last-mile Excellence with an impressive score of 3 out of 5. Infact, a whopping 70 percent of the UAE businesses are embracing multiple last-mile technologies, reshaping customer expectations.
  • In Customer Experience scores, the UAE leads with an average of 3.73 out of 5, surpassing the industry average of 3.53, followed by India, Indonesia, and others. 
  • The UAE again leads in Sustainability with a score of 4.16 out of 5, followed by India at 3.78, while Indonesia falls below the global average at 2.55.

Furthermore, the report offers vital industry insights into 3PL & CEP, e-commerce, retail, manufacturing, and other sectors. It highlights a common trend where sustainability, though considered strategically important, often lacks comprehensive follow-through. Specifically, carbon emissions tracking is overlooked in 3 out of 5 industries.

Overall, the analysis shows that 49 percent of global organisations lack confidence in tracking sustainability metrics to reduce emissions and fuel consumption.

Cargo Insights is now on WhatsApp Channel! Join Now!

Leave a Reply

Your email address will not be published. Required fields are marked *

Celebrating Success Honouring Cargo & Logistics Industry Leaders at CargoNXT Recognitions Part 1

Celebrating Success: Honouring Cargo & Logistics Industry Leaders at CargoNXT Recognitions

🏆 Embarking on a Journey of Excellence in Cargo & Logistics! 


🚚✨ Witness the outstanding achievements of leaders celebrated at CargoNXT Recognitions: Late Jai Karan Sharma, Vipin Vohra, Dr. Vandana Singh, Keku Bomi Gazder, Dr. Pushpendra Pratap Singh, S. Ramakrishna, Shailender Anand, and Yashpal Sharma. 

You have Successfully Subscribed!