Amway India enhances its logistics network to cover 90% of postcodes, cutting delivery times by nearly half.
Amway India has announced a comprehensive upgrade to its home delivery and supply chain operations, significantly increasing its logistics footprint to cover over 90 percent of India’s postal codes. These enhancements prioritise a more efficient and reliable movement of goods from storage hubs to the final consumer.
The company has expanded its service reach from 8,000 to more than 17,500 postal codes. This growth is supported by a robust network of 23 warehouses positioned across the country. To ensure precision in order fulfilment, selected distribution centres have been outfitted with advanced Pick-to-Light technology, which streamlines the sorting and dispatch process.
Key performance data released on 07 January 2026 indicates a major transformation in supply chain velocity:
- Transit time reduction: Average delivery duration has been slashed by 48 percent, falling from 3.1 days to just 1.6 days.
- Next-Day fulfilment: Rapid dispatch capabilities now allow for over 55 percent of orders to be delivered the following day, a substantial increase from the previous rate of 29 percent.
- Order accuracy: The “Perfect Delivery Rate” a metric measuring the condition and accuracy of dispatches has climbed to 99.2 percent.
The modernisation of the supply chain is underpinned by a unified digital tracking architecture. This platform provides real-time visibility for the over two lakh monthly deliveries processed through the system. By integrating advanced analytics and deeper partnerships with national transport carriers, the organisation has shifted its logistics operations from a cost-centre model to a primary driver of customer value.
Rajneesh Chopra, who leads the organisation, noted that building a strategic logistics pillar has been essential for improving product access and creating a more agile supply chain. Similarly, Sanjeev Suri, a senior executive overseeing global omni-channel logistics, highlighted that the focus remains on creating an intelligent, responsive network that utilises digital tools and real-time data to navigate potential disruptions.
With 76 percent of total sales now occurring through digital channels, the supply chain has been tailored to support a high-volume online ecosystem. This includes a flexible, multi-partner delivery model and a comprehensive return logistics framework. Customers can access doorstep return pickups in more than 1,900 locations, integrated with the physical store network.
Moving forward, the focus will shift towards further refining the final stage of the supply chain, incorporating sustainable packaging and leveraging artificial intelligence to maintain a future-ready delivery environment.
SOURCE – PR
