Behind the scenes of India’s logistics sector, Veeresh Saraswat quietly shapes efficiency, quality, and trust, making him an unsung hero of the industry.
True impact comes from dedication behind the scenes, not the spotlight
When most people think of logistics, they picture ships, planes, or trucks moving goods across borders. But for Veeresh Saraswat, Assistant Manager, Operations at Pronk India, the story begins at a far more fundamental level: packaging. With over 14 years of experience in packaging before stepping into logistics, he learnt early on that a box is never “just a box.” Packaging decisions determine safety in transit, freight costs, delivery timelines, and ultimately, customer trust. This realisation became his inspiration to expand his expertise into logistics, where packaging is not merely supportive but central to global trade.
Standing by principles
The defining measure of a professional often comes when values are tested. Veeresh recalls one such turning point in his career. A critical shipment for a major client ran into last-minute quality issues with packaging design. Pressed by deadlines, many advised letting it pass. Veeresh, however, made the tough call to halt the dispatch and rework the packaging overnight with his team. “It delayed delivery slightly, but it safeguarded both the cargo and the client’s reputation,” he reflects. That decision, born of integrity, not only won the client’s appreciation but also set a new benchmark for quality in his workplace. For Veeresh, it was a reminder that logistics is not just about speed; it’s about responsibility.
Balancing life and work
Veeresh balances the pressures of logistics with family and personal time, using planning, priorities, and delegation. “Recharging outside the office keeps me focused inside,” he says, staying productive without losing sight of the bigger picture.
Innovating for impact
Veeresh’s contributions extend far beyond day-to-day operations. At Pronk India, he has led initiatives that directly improved efficiency and reduced costs. By standardising packaging materials and introducing lightweight yet durable designs, he reduced transit damages by 30 percent while lowering freight costs for clients. He also implemented lean practices that cut downtime by 20 percent and improved on-time deliveries. Another innovation, redesigning palletisation methods with cargo partners, boosted container utilisation and slashed shipping expenses. These aren’t just operational tweaks; they represent a forward-thinking approach that has elevated both his company’s performance and industry best practices.
Guiding the next generation
For newcomers in logistics, Veeresh has simple but profound advice: stay adaptable, pay attention to details, and keep learning. “This industry never stands still. Patience, problem-solving, and commitment to efficiency are what build lasting careers,” he shares. His words reflect the very qualities that shaped his own journey from a packaging professional to a logistics innovator.
Steadfast in motion
Veeresh may not seek the spotlight, yet his efforts ensure shipments move securely, costs stay optimised, and clients remain confident. In an industry defined by speed and scale, his dedication highlights how true influence often comes from those working steadfastly behind the scenes.
