Pradeep Sharma isn’t in the limelight, but his steady work behind the scenes as Head of Technology at FreightMango has quietly enabled smarter, more efficient operations in a rapidly evolving logistics tech environment.
Not every leader seeks the spotlight to make lasting impact
In logistics, where big launches and fast shifts often grab headlines, there are also those who quietly hold the system together, people whose work makes things run better, even if it doesn’t always make the news. Pradeep Sharma, Head of Technology at FreightMango, is one of them. With over two decades of experience across logistics and finance, he works behind the scenes to shape the technology that supports day-to-day operations, focusing on what’s practical, sustainable, and necessary.
Consistent contributor
Pradeep’s contributions aren’t flashy. He doesn’t talk about innovation for the sake of it. Instead, he’s led efforts to build things that actually help, like a real-time dashboard that gives shipment-level visibility or an API layer that lets partners access rate and tracking data directly. He worked on a data analytics tool that now helps both teams and customers make more informed decisions. None of these tools came with big announcements, but they’ve quietly made a difference.
Early interest
His interest in logistics began with a simple idea: the way goods move impacts entire economies. “It’s not just about cargo; it’s about how businesses function and grow,” he says. For him, the appeal was in working on a system that touches everything from global trade to local delivery and finding ways to make it more efficient through tech.
Turning point
There was a point when the team considered whether to invest in an AI-powered document suggestion engine. It wasn’t a clear yes; some felt the industry wasn’t quite ready. But Pradeep supported the idea, seeing the long-term value. The engine now helps users during bookings by suggesting required documents and extracting data using natural language processing. It’s not a perfect system, he admits, but it’s a solid step that’s already improving speed and reducing errors.
Working style
Leadership roles in tech come with pressure, and balancing that with personal life can be tough. For Pradeep, it’s about drawing lines where they matter. “I try to unplug during family time,” he says. That’s made possible by a team that’s been built on trust and independence, people who don’t need to be micromanaged and who take ownership of their work.
Advice given
For anyone entering logistics tech, his advice is clear: stay curious, stay grounded. The space changes quickly, and knowing both operations and technology helps you ask better questions. “Don’t just follow trends, understand what actually helps,” he says. And sometimes, questioning old ways of working leads to better answers.
Steady impact
Pradeep Sharma doesn’t talk much about recognition. He prefers to keep his focus on the work, on what needs building, fixing, or rethinking. And in doing so, he’s quietly shaped a more functional, tech-driven logistics environment, one thoughtful decision at a time.
