Rajesh Kumar, General Manager – Sales, Hans Infomatic, has been instrumental in driving digital transformation, leading innovations that streamlined freight forwarding and strengthened the company’s position as a pioneer in logistics technology.
True efficiency comes from persistence, innovation, and quiet determination
Rajesh Kumar’s professional journey began with a fascination for the challenges and opportunities logistics presented. At Hans Infomatic, he recognised the need for solutions that could simplify processes for operations, accounts, and customs clearance teams; functions that often operate away from the spotlight but remain critical to the flow of trade. His early years shaped a mindset of problem-solving and a drive to make technology an enabler rather than a barrier.
The turning point
One defining moment in his career was the introduction of iCAFFE, Hans Infomatic’s freight-forwarding software. At a time when paper-based systems dominated, Rajesh advocated for extensive training and customer support, ensuring a smooth transition to digital operations. His persistence not only transformed client workflows but also set new benchmarks for efficiency in the industry. The success of this initiative opened the door for Hans Infomatic to position itself as a trusted technology partner in freight forwarding.
Innovation at the core
As General Manager, Sales, Rajesh has championed the adoption of AI-driven tools, real-time tracking, and data analytics. These innovations have enhanced decision-making, reduced delays, and improved customer satisfaction. Beyond technical contributions, Rajesh has played a pivotal role in building strategic partnerships and understanding client needs, ensuring that innovation aligns with practical business outcomes. His contributions, though often behind the scenes, continue to create tangible improvements that strengthen Hans Infomatic’s standing in the industry and support its growth trajectory.
Balancing demands, sustaining drive
Despite the fast-paced nature of logistics, Rajesh maintains a focus on balance. By leveraging project management tools, relying on team collaboration, and dedicating time to family, he sustains both productivity and perspective—qualities that reinforce his leadership. This balance, he believes, is what enables long-term performance in an industry that never pauses, while keeping him grounded and connected to the people who matter most.
Lessons for the next generation
Rajesh believes curiosity, adaptability, and patience are vital for newcomers in logistics. He emphasizes the importance of embracing technology, developing collaboration skills, and maintaining resilience in an evolving industry. Understanding the broader logistics ecosystem, from warehousing to transportation and customs clearance, is the key to success. His advice reflects both foresight and lived experience, offering young professionals a compass for growth in a demanding yet rewarding field.
A journey of steadfast commitment
With 24 years in IT; 22 of them at Hans Infomatic, Rajesh Kumar has combined technical expertise with a forward-looking vision to drive meaningful change in logistics technology. His journey illustrates how steady dedication, quiet leadership, and innovation can shape a company’s legacy and leave a lasting mark on an industry.
