India’s logistics sector, often called the backbone of the economy, is undergoing a major transformation. It once faced slow processes, delays, and fragmented operations. Today, it’s moving toward a future driven by real-time data, seamless connectivity, and streamlined digital systems. At the heart of this shift is the government’s push for digital tools, helping goods move faster, speeding up customs, and enabling smarter decisions across the supply chain.
Government initiatives are powering India’s shift to smart, connected logistics
The foundation
Launched in October 2021, PM Gati Shakti, the National Master Plan, is the cornerstone of this digital overhaul. It brings 16 ministries onto one digital platform, enabling coordinated planning for nationwide infrastructure. Under this, the Unified Logistics Interface Platform (ULIP) was introduced to unify logistics data, promote multimodal transport, and offer real-time insights via secure APIs, empowering stakeholders across the ecosystem.
Accelerating digital-first logistics
Recognising the power of digital systems to transform supply chains, the government has rolled out multiple initiatives to modernise logistics in India. A key driver is the Unified Logistics Interface Platform (ULIP), developed under the National Logistics Policy. ULIP integrates data from ministries, port authorities, and private logistics firms, offering a unified view of the supply chain. Complementary systems like the e-Way Bill, RFID-enabled FASTag, and digital rail freight management have already improved compliance, reduced theft, and shortened transit times.
Boosting efficiency
A major challenge in logistics has been the lack of connectivity and limited data exchange between stakeholders. With digitalisation, these gaps are closing through improved interoperability across various transport modes and sectors. ULIP now allows fleet owners, shippers, and service providers to access real-time multimodal data securely, enabling smarter planning, reducing downtime, and cutting logistics costs through better coordination and visibility.
Simplifying processes
Customs and cross-border logistics, once slowed by paperwork and manual steps, are becoming more efficient and transparent. Tools like automated document filing, electronic signatures, and integrated customs platforms are streamlining operations. These digital systems also help smaller logistics firms compete more effectively by providing access to shipment visibility, national networks, and essential tools, without the burden of large infrastructure investments.
Public-private synergy
Driving digital change in logistics isn’t solely the government’s responsibility. A thriving ecosystem of private players, startups, and tech firms is essential. The government’s open-architecture approach to ULIP encourages collaboration through standardized APIs. Businesses are now building on public infrastructure, adding features like predictive analytics, visibility tools, and user dashboards, showcasing how partnerships can enhance functionality and accelerate the sector’s digital transformation.
Path forward
Despite strong progress, challenges remain, like data standardisation, limited digital literacy among smaller players, and weak infrastructure in remote areas. Cybersecurity and data privacy will also require close attention as digital adoption rises.
India’s digital logistics journey is well underway. With continued government support and industry collaboration, the sector is evolving into a globally competitive system. The goal is inclusive growth—where everyone from port operators to drivers benefits from smarter tools, greater access, and improved services across the supply chain.
