Ekart’s new ‘Refinish Service’ revolutionises returns management, refurbishing over 90 percent of return.
Ekart has launched an innovative ‘Refinish Service’ designed to tackle the challenges of returns in the fashion and lifestyle sector. This service promises significant improvements in returns logistics by refurbishing over 90 percent of returned items, thus converting potential losses into sellable inventory.
Targeting direct-to-consumer, e-commerce, and retail markets, Ekart’s Refinish Service caters to a range of products including apparel, footwear, handbags, accessories, and home decor. With state-of-the-art facilities processing up to 55,000 units daily, Ekart ensures rigorous quality control through stain removal, ironing, stitching, and other refinishing techniques, all tailored to each brand’s specifications.
The Refinish centers, located in major demand hubs like Gurgaon, Mumbai, Bangalore, and Kolkata, enhance logistics efficiency by reducing transport costs. Advanced machinery and energy-conserving technologies play a crucial role, delivering high-quality refurbished products while saving up to 50 percent in energy usage.
Chief Business Officer Mani Bhushan emphasised that this service not only addresses logistical and financial challenges for brands but also aligns with Ekart’s commitment to sustainability. The initiative marks a milestone in returns management, setting new industry standards for innovation, efficiency, and environmental responsibility.
