India’s B2B deliveries surge 64%, with inDrive uncovering diverse trends in logistics.
B2B deliveries in India have witnessed a remarkable 64% growth in 2024 compared to the previous year, highlighting the surge in online and retail commerce, as per a detailed analysis by inDrive. The study, which reviewed 5,000 user comments, found that 32% of deliveries were B2B, catering to stores, suppliers, and retail businesses.
Key Findings
India’s delivery landscape is incredibly diverse, ranging from small personal items to bulk B2B shipments. The top five categories of items sent include:
- Food (35%): Lunch boxes, cakes, and sweets dominate, reflecting India’s love for homemade meals and festive gifting.
- Clothing (17%): Popular items include T-shirts, dresses, and traditional attire like sarees and lehengas, particularly during festive and wedding seasons.
- Electronics (13%): Chargers, laptops, and phones are among the most delivered items, driven by increasing digital adoption.
- Medicine (11%): Urgent health-related deliveries such as blood samples and essential supplies emphasize the importance of reliable services.
- Documents (9%): A staple in India’s logistics landscape.
Unique items, from Krishna statues and puja supplies to Holi colors and wedding cards, underline the cultural richness of deliveries in India.
Innovations in Delivery Solutions
To support entrepreneurs and streamline operations, inDrive has launched a web platform allowing businesses to manage up to 100 deliveries simultaneously. Currently, 40% of B2B users utilize this platform for its multi-order functionality, ease of use, and detailed reporting features.
Pratip Mazumdar, Country Manager of inDrive, stated, “We’re committed to simplifying logistics for businesses and customers alike. Our web platform empowers entrepreneurs with tools to scale their deliveries seamlessly. This year’s growth reflects the expanding potential of the Indian logistics industry.”
Safety Tips for Deliveries
inDrive has also released practical tips to ensure safe deliveries, including:
- Labeling packages with recipient details.
- Notifying couriers about fragile or special-handling items.
- Camouflaging contents for security.
- Using eco-friendly packaging materials.
- Selecting appropriate vehicles for fragile goods.
These measures aim to enhance user experience and maintain the integrity of shipments, underscoring inDrive’s dedication to innovation and reliability in logistics.
India’s growing quick commerce and logistics ecosystem continue to break new ground, with inDrive playing a pivotal role in driving efficiency and expanding opportunities for businesses nationwide.
