Dr. Renu Singh Parmar’s impactful tenure modernised India’s air cargo, driving digital advancements and operational excellence. Her visionary approach and strategic reforms established her as a pivotal industry figure.

The situation today is very critical for global trade
October 2014 marked a pivotal moment for India’s air cargo sector. Dr. Renu Singh Parmar, stepping into her role at the Ministry of Civil Aviation’s Economic Regulation Division, wasted no time. Recognising the sector’s urgent needs, she convened a direct dialogue with industry leaders at an ACFI conference, challenging them to pinpoint the five most critical issues demanding swift resolution. “I asked them to give me a list of 5 important issues that needed quick resolution,” she recalled, “and I attempted to address them to the best of my ability.” From reducing dwell time and establishing a Delhi cargo hub to overhauling digital processing and customs interfaces, the stage was set for transformative change.
Streamlining operations
Dr. Parmar’s focus on practical solutions yielded tangible results. “I’m delighted to say that I could bring about some significant changes,” she stated, “especially in the reduction of dwell time for cargo at airports by streamlining procedures and improving coordination with customs and other agencies.” This emphasis on operational efficiency addressed a key industry challenge.
Pioneering the National Air Cargo Community system
A landmark achievement was the creation of the National Air Cargo Community System, a digital platform designed to integrate all stakeholders in the air cargo process. This initiative, recognised with the Golden Chariot award from a UN-affiliated transport committee, revolutionised cargo operations by enhancing transparency, efficiency, and seamless communication. This digital platform remains a testament to her commitment to leveraging technology for industry advancement.
Skill development initiatives
Dr. Parmar’s contributions extended beyond operational improvements. She was instrumental in establishing the National Aviation University at Rai Bareilly, UP, a crucial step in developing a skilled workforce for the aviation sector. Additionally, she initiated skill development programs, including the Basic Cargo Awareness Programme, now conducted regularly at most airports with cargo facilities. These programs aimed to equip professionals with the knowledge and skills necessary to thrive in a rapidly evolving industry.
Fostering collaboration
Navigating the complex ecosystem of government entities, industry partners, and associations required exceptional diplomatic skills. Dr. Parmar’s approach was characterised by a blend of assertiveness and collaboration. She understood the importance of giving stakeholders a voice but also recognised the need to maintain focus and drive discussions toward consensus. By urging participants to adhere to agendas and allot time effectively, and by promoting unified representation through associations, she fostered a more cohesive and productive environment. Her efforts to encourage industry collaboration paid off as stakeholders began to speak with a unified voice, leading to more effective outcomes.
The domestic market is large and needs to be targeted more aggressively
Evolving trade
Dr. Parmar recognised the complexities of the global trade environment. “The situation today is very critical for global trade,” she stated. “The U.S. has recently imposed additional tariffs on Chinese goods and imports from Mexico and Canada, prompting American importers to explore alternative sourcing options, and India could be one such option.” She also acknowledged potential risks. “But fears of a global trade war could disrupt supply chains and lead to inflation in India due to its reliance on imports for components, and therefore slow down growth. Global growth too would be impacted. However, India is not on the US initial tariff list, and the PMs impending meeting with President Trump could help tide over some anxieties on the trade front.” She also noted “But the overall picture of global trade is unpredictable and gloomy, and the cargo/logistics sector could get heavily impacted.”
India’s domestic market
Despite global uncertainties, Dr. Parmar remains optimistic about the domestic market’s potential. She emphasised the need for aggressive targeting, focusing on last-mile connectivity, skill development, and the integration of automation with AI. She also stressed the importance of exploring new markets to mitigate the impact of disrupted trade routes.
Aspiring logistics pros
For young professionals aspiring to build a successful career in the logistics domain, Dr. Parmar offers sage advice: continuously enhance your skills and stay abreast of technological advancements. She underscores the importance of leveraging AI to maximise productivity, a crucial skill in an increasingly digital world. She advises to continuously enhance skills and stay current with technological advancements.
Transformative legacy
Dr. Renu Singh Parmar’s legacy is one of transformative leadership. Her strategic vision, commitment to innovation, and ability to foster collaboration have left an enduring impact on the cargo and logistics sector in India. Her contributions have not only streamlined operations and improved efficiency but have also laid the foundation for a more robust and technologically advanced industry.